Our Privacy Commitments
Before getting into the full legal text, here is a plain-language summary of the six core privacy commitments that guide how m.55bmw handles the personal data of every Filipino player on our platform.
m.55bmw collects only the personal information that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
All personal data transmitted to and from m.55bmw is protected using industry-standard 256-bit SSL/TLS encryption. Data stored on our systems is secured using access-controlled infrastructure with layered security protocols.
m.55bmw does not sell, rent, or trade your personal data to third parties for commercial purposes. Your information is shared only with service providers who operate under binding data processing agreements and only to the extent necessary for platform operations.
m.55bmw processes personal data in compliance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. Players have enforceable rights under Philippine law regarding how their data is handled.
Personal data is retained on m.55bmw's systems only for as long as necessary to fulfill the purpose for which it was collected — including regulatory retention requirements — and securely deleted or anonymized thereafter.
Every m.55bmw player has the right to access, correct, object to, and request deletion of their personal data. These rights are exercisable directly through our support team and will be acted upon within the timeframes mandated by Philippine law.
The following definitions apply throughout this Privacy Policy:
This Privacy Policy applies to all personal data collected and processed by m.55bmw in connection with the operation of the m.55bmw online casino platform, including all games, sports betting markets, payment services, promotional programs, customer support functions, and any other services accessible through https://m55bmw.app.
This Policy applies regardless of whether you access m.55bmw through a desktop browser, mobile browser, or any other device or interface. It covers personal data collected from players located in the Philippines and, to the extent legally required, from players in other jurisdictions.
This Policy should be read alongside the m.55bmw Terms & Conditions and Responsible Gaming Policy, both of which incorporate privacy-related obligations by reference.
m.55bmw collects the following categories of personal data from players, to the extent that such data is reasonably necessary for the purposes described in Section 5 of this Policy:
| Data Category | Specific Data Points | Collection Stage |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number, KYC document images, selfie photographs | Registration & KYC verification |
| Contact Data | Mobile number, email address, city/province of residence | Registration |
| Financial Data | GCash account number, PayMaya account details, bank account name and number (BPI, BDO, Metrobank), deposit and withdrawal transaction records | Payment processing & KYC |
| Gaming Data | Game session records, bet amounts, win/loss records, bonus activity, responsible gaming limit settings, self-exclusion status | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automatic collection during platform access |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, feedback and survey responses | Customer support interactions |
| Marketing Preferences | Promotional opt-in/opt-out status, communication channel preferences, bonus eligibility flags | Registration & ongoing account management |
The majority of personal data held by m.55bmw is collected directly from players during the following interactions: account registration, KYC identity verification submission, deposit and withdrawal requests, responsible gaming tool configuration, customer support contacts, and participation in promotional offers or surveys.
When you access m.55bmw, certain technical data is collected automatically by our platform infrastructure and analytics systems. This includes your IP address, device identifiers, browser configuration, connection timestamps, and navigation behavior within the platform. This automatic collection is necessary for fraud detection, platform security, and session management. See Section 8 for full details on cookies and tracking technologies.
In limited circumstances, m.55bmw may receive personal data from third-party service providers operating on our behalf. This includes identity verification data returned from KYC processing partners, payment confirmation data from GCash, PayMaya, and banking institutions, and fraud risk signals from anti-money laundering screening services. All such providers are contractually bound to handle data in accordance with the Data Privacy Act and this Policy.
m.55bmw processes your personal data for the following purposes:
m.55bmw processes personal data on the following legal bases as recognized under the Data Privacy Act of 2012 (RA 10173):
m.55bmw does not sell, rent, or trade personal data. Data sharing is limited to the following categories of recipients, each of whom is bound by appropriate data processing agreements and confidentiality obligations:
m.55bmw uses cookies and similar tracking technologies to deliver a functional, secure, and personalized experience on the platform. Cookies are small data files stored on your device by your browser when you access m.55bmw. We use the following categories of cookies:
You may configure your browser to block or delete cookies. Please note that blocking strictly necessary cookies will prevent you from logging in to your m.55bmw account and accessing platform features. Instructions for managing cookies vary by browser and are available in your browser's settings documentation.
m.55bmw implements a multi-layered data security program designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. The measures in place include, but are not limited to:
m.55bmw retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted, anonymized, or rendered permanently inaccessible using methods that prevent reconstruction or recovery of the original data.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by m.55bmw. These rights are exercisable by submitting a written request to m.55bmw's support team or Data Protection Officer as described in Section 16:
The right to be informed about how your personal data is collected, used, stored, and shared — which is the primary purpose of this Privacy Policy.
The right to request a copy of the personal data m.55bmw holds about you, including the purposes of processing and any third parties to whom it has been disclosed.
The right to request correction of inaccurate, incomplete, or outdated personal data held in your m.55bmw account.
The right to request deletion of personal data that is no longer necessary for its original purpose, subject to overriding legal retention obligations.
The right to object to the processing of your personal data for direct marketing purposes at any time, including withdrawal of consent for marketing communications.
The right to receive a copy of your personal data in a structured, commonly used, machine-readable format, to the extent technically feasible.
The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated by m.55bmw.
The right to claim compensation for damages resulting from inaccurate, incomplete, or unlawfully processed personal data, under Section 16(f) of RA 10173.
m.55bmw will respond to verified rights requests within thirty (30) calendar days of receipt. We may request proof of identity before processing access or erasure requests to protect against unauthorized disclosure or deletion of data.
m.55bmw does not knowingly collect personal data from individuals under the age of 21 years. The platform is strictly intended for adults who meet the minimum age requirement under Philippine gaming law. Age verification is conducted as part of the mandatory KYC process for all registered players.
With your consent, m.55bmw may send you promotional communications relating to new games, bonuses, seasonal offers, and platform updates via SMS, email, or in-platform notifications. Your marketing preferences can be managed at any time through your account settings or by contacting m.55bmw's support team.
Withdrawal of consent to marketing communications will not affect your ability to use any other m.55bmw service, and will not affect the lawfulness of any marketing communications sent prior to your withdrawal of consent.
m.55bmw does not send unsolicited marketing communications and does not share player contact information with third-party marketers for the purpose of direct marketing. All marketing communications sent by m.55bmw will clearly identify m.55bmw as the sender and include a straightforward opt-out mechanism.
m.55bmw primarily processes player data on infrastructure located within or serving the Philippine market. In circumstances where personal data is transferred to or processed by service providers located outside the Philippines — such as internationally based KYC verification providers or game software suppliers — m.55bmw ensures that appropriate safeguards are in place.
Such safeguards include contractual data transfer clauses that require receiving parties to maintain data protection standards at least equivalent to those mandated under the Philippine Data Privacy Act. Cross-border data transfers are limited to what is strictly necessary for the services described in this Policy and are conducted in accordance with NPC issuances on cross-border data flows.
m.55bmw reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform operations, or data processing practices. Material changes to this Policy will be communicated to registered players via the email address associated with their account and through a notice displayed on the m.55bmw platform, prior to the changes taking effect.
The Effective Date at the top of this Policy indicates when the current version came into force. We encourage all players to review this Policy periodically. Continued use of the m.55bmw platform following an update to this Policy constitutes acceptance of the revised terms.
m.55bmw has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. The DPO is the appropriate point of contact for all privacy-related inquiries, rights requests, and data breach notifications.
To exercise your data rights, submit a privacy inquiry, or raise a concern about how m.55bmw handles your personal data, please contact us through the following channels:
If you are not satisfied with m.55bmw's response to a privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.